As changing aspects in the workplace evolve and competition increases, the demand for faster and more dynamic response increases. As a result the use of handheld devices such as smartphones and tablets has grown exponentially, leading to increased productivity, efficiency, and accuracy. And, the mobile trend has invaded our personal lives as well, with 75% of the world having access to a mobile phone, according to The World Bank. Cell phones and mobile devices have become pervasive in American society, shifting from a luxury item to one of necessity and creating the expectation for instantaneous and constant communication.
With smartphones holding fast to their continued growth in the workplace and at home, a new market has emerged: the mobile phone repair industry. The growth of this new business market segment is in
direct response to the continued popularity and growing reliance on expensive damage-prone smartphones and tablets.
Although still relatively new to the market, the cell phone repair industry has experienced strong growth over the last 10 years as smartphone and data usage have continued to increase. According to IBISWorld Industry Analyst Sarah Kahn, “The rising popularity of expensive damage-prone smartphones gave the industry a significant boost.” Consequently, industry revenue was forecasted to rise at an average annual rate of 4.9%.
DROPSMASHFIX provides on-premises repair of cell phones, iPads, and tablets from franchised locations that offer in-store “while-you-wait” repairs usually in under an hour.
“Internet-enabled smartphones are more expensive than basic-feature phones and are therefore more likely to be repaired instead of replaced. Smartphones also have fragile LCD (liquid crystal display)
screens and touchscreens that make them more likely to need repair.” – Source: IBIS World, 2015